Introduction 

Boom Solutions Ltd understands that your privacy is important to you. This Privacy Policy explains in detail the types of personal data that we may collect about you when you interact with our website. Any personal data we do collect will only be used as permitted by law.

Who we are 

This website is owned and operated by Boom Solutions Ltd, (incorportaing the brand name Cake Web Design), a limited company registered in England and Wales. Boom Solutions Ltd is the controller and responsible for your personal data (collectively referred to as “Boom Solutions Ltd, “we”, “us” or “our” in this privacy policy – Cake Web Design is part of Boom Solutions Ltd).

Registered address:

1 – 3 Manor Road, Chatham, England, ME4 6AE

Company Registration Number – 08388825

VAT number: GB175 666 371

Email: hello@boomsolutions.co.uk

What information do we collect 

Personal data is any information relating to an individual from which that person can be identified. It does not include any data where the identity has been removed i.e. anonymous data.

We collect personal information from you so that we can offer our services as effectively as possible. We may hold information for the following purposes:

Where information is submitted by you as part of an enquiry about our services, we may collect the following information:

– First / last name

– Title

– Email address

– Phone number

– Company name

– Company role

– Company address

Where information is submitted by you as part of a job application, we may collect the following information:

– First / last name

– Title

– Email address

– Phone number

– Address

– Date of birth

– Employment history details

– Education history details

– Nationality/ right to work in UK

Where you have signed up to receive our newsletter or blog notifications, we may collect the following information:

– First / last name

– Email address

Where you have posted a comment on a blog post on our website:

– First / last name

– Email address

We do not collect any ‘Special Categories of Personal Data’. This includes details about your race, ethnicity, religion, political opinions, health data etc.

We do not knowingly collect data relating to children.

How do we use the information we collect 

We will only use your personal data when the law allows us to in the following circumstances:

– Where we have a legitimate interest to respond to your enquiry

– Where we need to perform the contract we are about to enter / have entered into with you

– Where we need to comply with any legal or statutory obligations

– Where we have your consent to send you marketing information

How long do we store your information for 

Whenever we collect or process your personal data, we will only keep it for as long as is necessary for the purpose that it was collected for. At the end of that period, your data will either be completely deleted or anonymised in a non-identifiable way for statistical analysis.

NB – Where you subscribe to our newsletter or blog alerts we will keep your data for as long as you are a subscriber

Visitors to our website 

Our website uses a third party service, Google Analytics, to collect data and statistics about website usage and behaviours such as what pages are visited. This information is processed in a way which does not identify anyone and we do not make any attempt to find out the identities of those visiting our website.

Blog subscription emails 

When you subscribe to our blog via our website we use your name and email address to send you an email when we publish a new blog. You can unsubscribe by clicking the unsubscribe link in the footer of the email.

We use MailChimp as our automation platform. Your information will be transferred to MailChimp for processing in accordance with their Privacy Policy and Terms.

Contacting us via email 

We use Gsuite for business to send and receive emails. Additionally Transport Layer Security (TLS) is used to encrypt and protect email traffic in line with the government requirements. If your email service does not support TLS any emails we send or receive may not be protected in transit.

Contacting us via live chat 

We use a third party live chat provider, Tawk.To, to supply our live chat service which we use to handle enquiries in real time.

If you use our live chat service we will collect your name, email and the contents of your live chat conversation. This information will be retained within our live chat system for a period of 30 days and will not be shared with any other parties.

You can request a transcript of your live chat conversation by requesting a transcript during the live chat session.

Access to your information 

Under the General Data Protection Regulations (GDPR), you have the following rights:

Right to access the personal data we hold about you

Right to rectification if any personal data we hold about you is incorrect or incomplete

Right to erasure if you’d like us to delete any personal data we hold about you

Right to restrict the processing of your personal data in certain circumstances

Right to data portability to have your data transmitted to another controller

Right to object to the processing of your data in certain circumstances

If you wish to exercise any of these rights, or make a subject access request please contact us by emailing hello@boomsolutions.co.uk

Third party links 

This Privacy Policy only applies to the websites www.boomsolutions.co.uk and www.cakewebdesign.co.uk. These websites may include links to third party websites, plugins and applications. We do not control these third party websites and are not responsible for their privacy statements and how they use your data.

Cookies 

Cookies are small text files that are placed on your computer when you visit a website. They are widely used in order to make websites work more efficiently and provide basic functionality such as remembering preferences or filling out forms. They are also used to provide information and insights to the owners of the site that help to improve performance and offer a better user experience.

Internet browsers typically accept cookies by default, but it is possible to set a browser to reject cookies.

Disabling cookies 

You can manage your cookie settings by clicking the icon in the bottom right hand corner of the screen. You can also prevent the use of cookies by adjusting your browser settings.

Please be aware that some cookies are necessary for the website to function properly. If you disable these cookies in your browser, parts of the website may not work correctly. For more information about cookies, visit http://www.allaboutcookies.org/

How to contact us 

If you have any questions about this Privacy & Cookie Policy or any part of our service, please contact us by emailing hello@boomsolutions.co.uk

Changes to our Privacy Policy 

We may from time to time make changes to this Privacy Policy. If we make changes, the updated Privacy Policy will be posted on this website and the revised Privacy Policy will take effect once posted. Your continued use of this website after the posting will signify your agreement to the new terms.

Privacy Policy last updated: 25th May 2018